Terms and Conditions

Effective Date: 10th November 2025

Company Name: Little Orchard Workshop, a trading name of Halcyon (West Midlands) Ltd

Registered Office: 61 Bridge Street Kington. HR5 3DJ 

Phone: 07583562321

email: michael@littleorchardworkshop.co.uk

By using our website and placing an order, you agree to the following terms and conditions:

1. 🛍️ Products and Services

We create custom map artwork based on the address you provide. Each piece is individually produced and made to order.

• You are responsible for ensuring the accuracy of the address submitted.

• The final product is a creative interpretation and may not reflect exact geographic or cartographic standards.

2. 📦 Orders and Payment

• Orders are confirmed once full payment is received.

• Prices are clearly stated on the website and may be subject to change without notice.

• We reserve the right to refuse or cancel orders at our discretion.

3. 📞 Customer Communication

• We collect your name, address, and telephone number solely to fulfil your order and communicate with you about it.

• We do not use your information for marketing or share it with third parties. See our Privacy Policy for full details.

4. 🚚 Delivery

• Delivery times are estimates and may vary depending on production schedules and courier services.

• We are not liable for delays caused by events outside our control.

5. 🔄 Returns and Refunds

Due to the personalised nature of our products:

• We do not accept returns or offer refunds unless the item is damaged or incorrect due to our error.

• If there is an issue with your order, please contact us within 7 days of receipt.

6. 📸 Intellectual Property

• All designs, images, and content on this website are the intellectual property of Little Orchard Workshop, a trading name of Halcyon (West Midlands) Ltd.

• You may not reproduce, distribute, or use our content without written permission.

7. ⚖️ Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.